Supported Form Tools | UTIA WordPress Guide

2/26/25 NOTE: The University of Tennessee will be moving away from Google to Microsoft as the university-wide platform for collaboration and productivity tools. This change is slated to be completed by January, 2026. This means that Google Forms will no longer be a supported form tool.

The following are form tools that are supported by UTIA Information Technology Services (ITS) and best practices for using each form tool:

Qualtrics
- Best for
  - Forms with file uploads
  - Registration Forms
  - Scholarship Applications
- Best to use with Personally Identifiable Information (PII) and Family Educational Rights and Privacy Act (FERPA) data
- Use departmental NetID to create and maintain form
Microsoft PowerApps
- Best for:
  - Internal/External Forms
  - Forms that need editing and an admin panel
  - Forms with auto-completion of some fields, such as student data
- To have a PowerApps form created for your department/unit, please submit a project request for the ITS team.
Microsoft Forms
- Best for:
  - Simple surveys
  - Registration forms
  - County Office Site Visits without payment
  - Can be used for external forms – settings must be changed to allow this
  - Automation can be added to Micrsoft Forms
- Use departmental NetID to create and maintain form
- To discuss options for Microsoft Forms and best practices, please submit a project request for the ITS team.
Formidable
- Best for simple contact us forms
- Must be used with certain settings to keep PII data safe
  - Check setting to not store data in WordPress and set up notification to email form responses
- To have a Formidable form created for your department/unit, please submit a project request for the ITS team.
- For county offices that are needing a Formidable form for their website, please contact your regional trainer.

The form tools have been checked to ensure they meet the following standards:

Accessibility
FERPA – Family Educational Rights and Privacy Act that covers student data
PII – Personal Identifiable Information that covers personal data such as name, email address and phone number
HIPPA – Health Insurance Portability and Accountability Act of 1996 that covers patient health information.